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PayPal Rape Story

Journal Entry: Sat Nov 1, 2008, 7:10 PM
  • Mood: Anger




All About ME!


Firstly, If you've recently looked to my gallery and seen pictures disappear... I'm sorry. I sat down today and tore apart my gallery. If it wasn't for my sister telling me to stop deleting everything and shove them into scraps if I am so irritated with them, there would be nothing here.

And now...PayPal.

PayPal is the easiest safest way to scam a person. Recently I've been involved with a scam and PayPal is claiming that I have full responsibility to it with little to no help at all on their end for fraud investigation. Because everyone I know just about uses PayPal exclusively, please listen up and BE CAREFUL! Don't become another horror story!

I sold a laptop via eBay and after receiving Paypal’s email that the auction was purchased, I receive an email from the person that bought the item asking me to ship the item to an alternate address in the Philippines. I thought that because Paypal verifies email addresses on their accounts prior to verifying payment account information, I checked the email twice before agreeing to ship the item there. 2 months later I received an email from Paypal stating that the owner of the credit card had stated they did not make the purchase of the sold item. On the same day I got the email, I gave them a screen shot of the eBay listing showing the purchase of the laptop, the Paypal transaction email and highlighted the email that was verified, the email where I was told to send the item elsewhere (also highlighting the email address) and copy of the scanned tracking information.

A few days ago I get the email that they found that it was decided by the credit card company that I was in the wrong and the Buyer was right. However when I log onto my PayPal account to look at the case status it says that "Paypal has determined after careful review, that it is unlikely to have the dispute overturned because of lack of information" and the case was closed due to lack of information. WTF? Which is it? Did they GO to the credit card company or didn't they? Also despite that I have been in contact with Paypal from the time that the dispute came up about the chargeback and the information I have provided, I still get that BS.

And forget talking to their "customer service" department because I was told over the phone that in order to even receive a correspondence address I would have to get a subpoena. Even for their Fraud department. When the hell did public knowledge information have to have a court order? It makes me even angrier to be in the same job category as the people I've "talked" to!

Now I am currently running a negative balance of $1890, missing a brand new Mac laptop, and am being turned into a debt collector company when I have NEVER in my life had a debt problem! I’ve been a loyal customer to them for years and am even verified plus I have 100% feedback since 2002!

I am royally pissed as Paypal said they would dispute with the buyer’s credit card company on my behalf but I get a “unlikely to overturn the dispute” response which makes me believe that they never even went that far and there is only a few days to dispute it with a credit card company that I have no access to! No one there is willing to answer my questions and they treat me like I am dirt.

Needless to say I have been running around in circles trying to file reports to Consumer Protection in FL and CA, as well as to the Federal Trade Commission, Better Business Bureau, and the Internet Crime Complaint Center. I shouldn't have to be doing this but I am not going to take this without a fight. Don't be surprised if I take this to small claims court either because I can't stand that they are trying to ruin my credit and character based on some worthless buyer on a cheat that they KNOW about!

In any case, until this happened to me I had no idea the sheer number of complaints PayPal had against them, nor the number of lawsuits that they had lost due to issues of even putting up their contact number on their website! Forget their address information you have to look for PayPal hate sites to get that information.

Anyway, please please PLEASE for the love of all that is Holy! be careful when using PayPal not just to sell your items but also when purchasing items. Apparently PayPal doesn't just screw sellers exclusively it also butt rapes buyers too.

Some PayPal hate sites that are actually more helpful than their own site:
[link] [link] [link]



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Devious Comments

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:iconangelbunny1391:
paypal should die

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:iconlynxeh:
wow... that's a bit..... rediculous.... The buyer screwed you over and now paypal thinks you did it? WTF!?!

I'm sorry to hear that and thanks for the heads-up. I hope everything turns out for the best in the end.

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:iconzeriosgavilan:
Perhaps this is the start of the plan to rebel against pay pal. :P Thanks for the heads up and I am sorry about what happened to you. T^T I hope you manage to get the problem resolved in the future.
:iconanimeshen:
Holy shit.
from now on, they pay, THEN I send.
that is BULL.
:iconkigennaiteiru:
um wtf! Paypal is stupid for saying that to you. they don't want to get blamed for their stupidity. They should burn

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:iconinnocent-insanity:
This isn't the first case I've heard of. And I was almost scammed myself. If the buyer ever asks you to ship to an alternate address? Refuse. Flat out. It's a scam.
:iconpachipokegrrl:
O_O That's screwed up... the problem is though, that they can almost do that because (I don't think) There are any other places that offer the same service :/

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:iconro-chan:
Well there are other options it's just not as well known as PayPal is. Plus eBay has a sort of monopoly of who people can use to pay for auctions. Overall it's a screwed up system.

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I was going to take over the world... but something shiny distracted me.
:iconro-chan:
Well see I have an alternate address for UPS shipping vs regular shipping because I live on a road that has a north and south so our mail is always getting mixed up. Also during the summer I too was overseas in the Philippines and had an address over there for 3 months so it's yes I shouldn't have sent it there but at the same time I can understand requesting an alt address. I just wish I would have known about situations like this so that I could have been better prepared and made a better decision on it. orz

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I was going to take over the world... but something shiny distracted me.

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